Last updated July 18, 2021

Thank you for choosing to part of our community at Soapdia (“Company”, “we”, “us, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice our our practices with regards to your personal information, please contact us at contact@soapdia.com

When you visit our website https://www.soapdia.com (“the Website“), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information we collect, how we use it and what right you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Website), as well as, any related services, sales, marketing or events. 

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us. 

The personal information that we collect depneds on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal information Provided by You. We collect names, email addresses, billing addresses; and other similar information

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paypal and Stripe. You may find their privacy notice links here: https://www.paypal.com/sg/webapps/mpp/ua/privacy-full and https://stripe.com/en-sg/privacy.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

2. How do we use your information?

In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contact with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific progressing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process
• To post testimonials. We post testimonials on our Website
• Request feedback. We may use your information to request feedback and to contact about your use of our Website.
• To manage user accounts. We may use your information for the purposes of managing your account and keeping it in working order
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payment.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, subscribing to our newsletter, we will collect personal information from you. You can opt-out of our newsletter at any time (see the “what are your privacy rights?” below.
• Delivered targeted advertising to you. We may use your information to develop and display personalized content and advertising tailored to your interests and/or location and to measure its effectiveness. For more information, see our Cookie Notice: https://www.soapdia.com/cookie.policy/.

3. Will your information be shared with anyone?

In short: We only share information with your consent, to comply with laws, to provide you with the services, to protect your rights, or to fulfill business obligations.

We may process or share your data…

4. Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacon and pixels) to access or store information. Specific information about how we use such technologies and how you can refulse certain cookies is set out our Cookie notice: https://www.soapdia.com/cookie.policy/.

5. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes in this privacy notice unless otherwise required by law.

We will keep your personal information for as long as it is necessary for the purpose set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

6. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

7. Do we collect information from minors?

In short: We do not knowingly collect data or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. if you become aware of any data we may have collected from children under age 18, please contact us at contact@soapdia.com

8. What are your privacy rights?

In short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change or terminate your account at any time

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include: (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080

If you have questions or comments about your privacy rights, you may email us at contact@soapdia.com

Account information

If you would at any time to review or change the information in your account or terminate your account, you can

• Log in to your account settings and update your user account

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. if you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. For further information, please see our Cookie notice: https://www.soapdia.com/cookie-policy/.

Opting our of email marketing: You can unsubscribe from our marketing list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for non other non-marketing purposes. To otherwise opt-out, you may:

• Access your account settings and update your preferences
• Contact us using the contact information provided 

9. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicated your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised revision of this privacy notice 

10. Do California residents have specific privacy rights?

In short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal or unwanted datat that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on te Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.)

11. Do we make update to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws

We may update this privacy notice from time to time. The updated version will be indicated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at contact@soapdia.com or by post to:

Soapdia, PO Box 470, Singapore 912416

13. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change the information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit https://www.soapdia.com/contact/