No. You need to create an account to be able to order from us.

For security purposes, we can’t access password information. Therefore, you will need to create a new password. An email will be sent with instructions and a verification link.

Absolutely not. For more information, please check our privacy policy.

We deliver to Singapore, Malaysia, Hong Kong, Thailand, Indonesia and Taiwan. No self-pick is available.

Check our return policy.

Your order will take 2 working days to be dispatched. Within Singapore, it should reach you within 7 days. For overseas deliveries, it can take 8 to 12 days, the exact number of days to be delivered to your address will depend on the destination..

The package may be subject to taxes, fees, customs duty, levies or other changes as a result of local legislation or customs once the package reaches its destination. Please note you are responsible for any customs charges related to your shipment if these apply.

Each bar will last a month for a single person’s use. To extend its life, please store the soaps on a draining dish between use..

The bar you purchase may not look exactly the same as the product picture, but will resemble it closely. Some variation is inevitable due to the handmade nature, and the colors of the raw materials. The ingredients used are the same, so the quality of the final product is consistent.

Do store the soap within our box in a cool dry place away from direct sunlight. We recommend to use our scented soaps within 6 months because the essential oil scent will fade over time. However, our soaps can be kept for years and still be effective at cleaning.

Each soap bar weighs on average +/- 130g after 6 weeks of curing. Handmade soap will lose weight as it ages because water will continue to evaporate.

Do contact us at contact@soapdia.com to share your required flavour, number of bars and weight of each bar. We need a lead time of 2 months to create the soaps.

We advise to use it on children aged 2 years and above as the soap might cause irritation to the eyes. If allergies are a possibility, please test a small quantity of product on a small patch of skin. If you are pregnant, always consult your doctor before using our scented bars which contain essential oils.

Dia is defined as thoroughly and in Greek mythology refers to a goddess of daylight. It ties in with our image to clean thoroughly but also in the spirit of brightness.

We are currently focusing on making the best soap possible. We plan to be on Instagram in a near future. We recommend you to register to our newsletter to keep track of our new products.

No. We only sell our products online.

We are an online shop based in Singapore and contactable at contact@soapdia.com.